European Software Institute and IEI-CNR to launch a Qualification
Scheme for Software Process Assessors
by José Arias, Fabrizio Fabbrini, Mario Fusani, Vinicio Lami,
Giuseppe Magnani
The SPICE project (Software Process Improvement and Capability
dEtermination) began in 1993 to support the development of an
ISO/IEC Standard for software process assessment and improvement.
The project has been conducted within the context of ISO/IEC JTC1
SC7 WG10 by experts from all over the world. In 1988 it produced
a Technical Report (ISO/IEC TR 15504), which includes a process
reference model, an assessment model and assessment/ improvement
guidance. Experiments of SPICE models and guides, called Trials,
have been under way since 1995, and hundreds of worldwide-assessment
reports have now been collected. The results of the SPICE Trials
are now supporting the current refining work for the final standard,
expected by the end of 2001.
As assessment/improvement activities in the SPICE framework are
going to have a large impact on the software community (suppliers,
organized customers, end users), the need for qualified human
resources to enact the Standard is becoming crucial. ISO/IEC TR15504
contains requirements and curricula criteria for Assessors but,
as the Standard is approved, people must be ready to work with
it.
The organizations involved in the SPICE project are well aware
of this. Among them, non-profit public organizations such as the
European Software Institute (ESI), Bilbao, Spain, and IEI of the
National Research Council, Pisa, Italy, are combining efforts
to set up a body capable of running a Qualification Scheme for
SPICE Assessors.
The main objectives for defining the Qualification Scheme are
the following:
- guarantee the consistency, repeatability and quality for SPICE
based assessments
- design a qualification/registration programme with a common set
of requirements to be fulfilled by all assessors
- establish a systematic improvement plan using a feedback system
built into assessment methods, models and practices and disseminate
that knowledge among the software community.
The overall programme is managed by a Qualification Body, an independent
authority led by ESI, to corroborate the compatibility of models
and methods, provide training courses for potential and existing
assessors and support the operating activities and procedures
with respect to registration.
Additional participation by other partners, such as the National
Agencies for Quality (members of the European Organization for
Quality) and other European non-profit organizations will be encouraged.
Upon the completion of the Qualification Scheme, the ISO/IEC 15504
Standard for software process assessment will be endorsed, preserving
integrity during the assessment activities by guaranteeing that
those activities are performed by professionals with a high level
of competence.
Thus, the Qualification Scheme does not just cover selection and
training, but has been designed to ensure a high level of professionality
from assessors, to manage the assessors’ activity database and
to collect useful feedback in order to improve the Scheme itself,
the SPICE assessments (including Trials) and all the assessments/improvements
campaigns performed within any existing framework (such as, for
example, ISO 9000).
Please contact:
Mario Fusani - IEI-CNR
Tel: +39 050 593 512
E-mail: fusani@iei.pi.cnr.it
Giuseppe Magnani - ESI, Bilbao
Tel: +34 94 420 95 19
E-mail: Giuseppe.Magnani@esi.es
